Positive experience not once, but TWICE!
Was challenged with finding someone to tow my vehicle on a Saturday morning. After going down the list of Google's recommendations and no answer at numerous other numbers, I called Citywide Towing. Up-front pricing and no BS is what I was looking for in getting my disabled vehicle to my mechanic. Owner Rick promptly answered my call, and based on information I provided, quoted me an ETA and fair price point for services.
Employee Jose arrived within the timeframe quoted and quickly / professionally loaded my car on to the flatbed. Very friendly and courteous young man. Cab of tow truck was clean and comfortable (which is a big WIN in my book).
Fast forward to a week later ---> As my mechanic was unable to provide the services I needed, I called Rick once again thinking I would just have my vehicle towed home until I could figure out what I was going to do. Rick asked a couple questions regarding issue with vehicle and then went above and beyond to refer me to a reputable service center close to where I live.
I have since added Citywide Towing into my phone's address book - should the need arise, they will absolutely be the first company I will call for services.
Beatrice G Dallas TX September 24, 2019
Deff recommend, they know a lot about cars as well so it helps with the towing process so that way they don’t mess anything up. Jośe was very nice, and very informative.
Aija M Duncanville TX September 24, 2019
I was stuck late last night. Called a dozen places who said they were "24hrs" but they didn't pick up or told me they couldn't help because of the type of car I had. Citywide answered immediately & didn't give me the run around about what they couldn't do... but were upfront about what they could. They were able to tow my car. Very quick, very professional... HIGHLY RECOMMENDED!!!
Munya C Addison TX September 24, 2019
Great service. I've never had such reliable and affordable service from anyone... They even work with insurance companies!
Roy S Duncanville TX September 24, 2019
I recommend this service to be used. Good customer service and made me feel comfortable during the process. Give them a try and you wont be disappointed. 2 Thumbs up! 🙂
Anthony S Ferris TX September 24, 2019