Towing & Tow Truck Driver FAQ

In every service industry consumers will have questions to better understand procedures, services, or basic understanding of how things operate. No matter the knowledge you seek, asking the professionals of the industry is a most optimal way of finding the most accurate answers.

Towing & Tow Truck Driver Frequently Asked Questions

Today, we at Citywide Towing would like to offer a compilation of frequently asked questions and answers to them. If you have any further questions than the ones posted today, feel welcome to contact our office and we will happily answer them.
Question: Is there any specialized training needed for tow truck drivers?
Answer: Yes, tow truck drivers endure advanced training programs, after the requirements are completed; the drivers are tested and certified afterwards. Additionally, tow truck drivers continue regular training to refresh their knowledge and be introduced to the newest and latest techniques and technology.
Question: Is special licensing with DMV required for tow truck drivers?
Answer: No, most companies require tow truck drivers to have the certifications and clean driving records.
Question: Can my custom lowered vehicle be capable of towing?
Answer: Generally, lowered vehicles can still be towed with the conventional methods and if necessary special accommodations.
Question: Are there many methods of towing?
Answer: In fact there are several, more commonly and effective manner is flatbed tow, and there are also Wheel-lift tow, and Frame-lift tow. There are also additional methods available to tow motorcycles and classic vehicles, as well as large automobiles. Contact City Wide Towing to discuss our methods.
Question: If I have an “all-wheel-drive” vehicle, is a flatbed tow truck required?
Answer: Not necessarily, but there are additional methods of towing that are capable as well.
Question: Can cars with automatic transmissions be towed with the drive wheels on the ground?
Answer: The situation should always be assessed and the most optimal solution found, but with limited speed and distance it is possible.
Question: There is an overwhelming number of makes and models available, are there different requirements needed when towing each vehicle and how can the professional remember them all?
Answer: The standard equipment a tow truck driver possesses is geared to handle the manufacturer’s guidelines to ensure safe towing. With experience comes efficiency in dealing with the various makes and models. Requests can be made and the professional can consult with the manufacturer to ensure proper protocols.
Question: During a tow, is it hard on the vehicle?
Answer: Where the vehicle is lifted by the tires, it is towed and riding on its own suspension, absorbing any bumps along the way.
Question: Why do professionals recommend the car to be towed to the tow yard or a mechanic’s shop after an accident?
Answer: Your tow bill is not out of your pocket, insurance adjusters will come to inspect your car, along with the additional vehicles involved sooner to avoid the accruing charges, and you can avoid the eye sore of a disheveled vehicle outside your home.

Towing, Roadside Assistance & More in Duncanville, Grand Prairie, Arlington, Irving, Mesquite & Greater Dallas, Texas

Contact City Wide Towing when you are in need of a tow or roadside assistance and let our experts help you!