Most drivers will prefer to never need a tow. The experience that involves a tow are usually frustrating and unpleasant. But when those inconveniences do arise, it is nice to know that someone can help. Instead of playing phonebook roulette when looking for a tow, there are steps you can take to ensure the tow company that arrives is reputable, with well-maintained towing equipment and vehicles. With that in mind, we at Citywide Towing Service would like to share tips for when you need to help make the experience a little more efficient.
Find a Towing Company Before You Need a Tow
Make preparations now for the tow tomorrow. Before you ever need a tow or roadside assistance, do the research now to find your towing expert. Verify certifications, licensing, insurance, and other credentials. Check their hours of operation, preferably a company with 24/7-hour availability. When you narrow down the candidates, find out their specifics on policy, pricing, and methods of payment. Be sure to not only store the towing company’s contact information in your cellphone, but also their information written out in your emergency kit just incase the cellphone is inoperable. You can reach a towing company more quickly and conveniently keeping their number saved in your phone. When talking to the dispatcher ensure you are very specific to your location, the circumstances you are in and any other pertinent information they ask. Always give accurate information so the towing company is more prepared to handle your specific needs with maximum efficiency.
Ensure Safety After a Car Accident or Breakdown
You and your passenger’s safety is the top priority, whether you require a tow because of an accident or a breakdown. If appropriate and doable, move your vehicle out of traffic. If there is a safe place to wait for assistance from the towing experts, empty the vehicle of all passengers and wait in a safe zone away from the vehicle.
Confirm Towing Payment Options & Price
Though you likely learned pricing, payment methods, and other vital information, it is always good to confirm the information you last had. Businesses evolve policy and procedures as time goes on, including towing companies. Additionally, you can also ask for estimated time of arrival and stats to eliminate any surprises before they arrive.
Towed Vehicle Location
Make arrangements for your vehicle following the tow. You can let the dispatcher or the driver where the vehicle needs to be taken to after you have completed the prior steps. While you are waiting for the tow, you can make arrangements with your mechanic for delivery, or if you simply want it parked at your home. In any case, be sure to make arrangement to conserve price. You do not want to presume a mechanic can fit you in if they have a waiting list or no room for your vehicle.
Towing, Roadside Assistance & More in Addison, Balch Springs, Carrollton, Cedar Hill, Cockrell Hill, Combine, Coppell, DeSoto, Farmers Branch, Ferris, Garland, Glenn Heights, Grapevine, Highland Park, Hutchins, Lancaster, Lewisville, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie, Duncanville, Grand Prairie, Arlington, Irving, Mesquite & Greater Dallas, Texas
Citywide Towing Service is readily available to help the locals when they need a tow; whether if it is due from an accident, mechanical failure, or simply need to tow a vehicle to a different location, we are happy to help. Call us today!
