To better understand procedures, services, or basic understanding of how things operate, in any industry, people have questions. Getting your questions answered by a person in that industry can get you the knowledge you need in the most efficient and optimal way possible. With that in mind, we at Citywide Towing Service would like to take the opportunity to answer a handful of the most common of the frequently asked questions. Should you not find the answer to your question, feel welcome in asking us directly.

Towing FAQ

Question: Is there more than one way to tow a vehicle?
Answer: There are several ways to tow a vehicle. The more common methods amongst professionals include Wheel-lift Towing, Flatbed Towing, and Frame-Lift Towing. There also additional methods to accommodate large industrial automobiles or smaller needs, such as motorcycles. You can call D&J Towing to find our specific methods of towing.
Question: What towing method is typical for an “all-wheel-drive” vehicle?
Answer: There a few methods that can accommodate all-wheel-drive vehicles, but flatbed towing is the most ideal.
Question: Are automatic transmission vehicles towed with the drive wheels on the ground?
Answer: With limited speed and distance, it is possible, but every situation is evaluated and a solution best for the circumstances is applied.
Question: With so many makes and model vehicles on the road, and the different requirements needed, how do the drivers know how to properly tow them all?
Answer: To ensure safe towing, the standard equipment a tow truck driver possesses is geared to handle the manufacturer’s guidelines. In dealing with the various makes and models the experience, which brings efficiency males drivers more and more adverse with their profession. If you are ever skeptical, to ensure proper protocols, requests can be made and the professional can consult with the manufacturer.
Question: Can vehicles be damaged during a tow?
Answer: Most vehicles are carefully towed by flatbed or wheel-lift, both safe and efficient where the vehicles sustain no damage during a tow.
Question: Do tow truck drivers require any specialized training?
Answer: Tow truck drivers undergo advanced training programs and defensive driving tactic training, which require tested certification. Tow truck drivers continue regular training to refresh their knowledge and be introduced the newest tech and methods.
to refresh their knowledge and be introduced to the newest and latest techniques and technology.
Question: Do tow truck drivers require special licensing with DMV?
Answer: No, however, most towing companies requires their drivers certifications and proof of a clean driving record.
Question: Can my custom lowered vehicle be capable of towing?
Answer: Generally, lowered vehicles can still be towed with the conventional methods and if necessary special accommodations.
Question: Why is it recommended the vehicle get towed to the impound lot after an accident?
Answer: From the tow yard, the towing bill is sent to the insurance, the insurance adjuster can easily inspect your automobile sooner and avoid accruing chargers that the tow yard will bill them and you won’t have the twisted heap of metal causing an eye-sore in front of your home.

Towing, Roadside Assistance & More in Addison, Balch Springs, Carrollton, Cedar Hill, Cockrell Hill, Combine, Coppell, DeSoto, Farmers Branch, Ferris, Garland, Glenn Heights, Grapevine, Highland Park, Hutchins, Lancaster, Lewisville, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie, Duncanville, Grand Prairie, Arlington, Irving, Mesquite & Greater Dallas, Texas

When you are in need of a tow, call Citywide Towing Service and let our experts help you out of a jam. Your tow bill is not out of your pocket, insurance adjuster will come to inspect your car, along with the additional vehicles involved sooner to avoid the accruing charges, and you can avoid the eye sore of a disheveled vehicle outside your home.