Modern cars are more and more reliable, but they will still have problems that can have you stuck on the side of the road. It’s usually an inconvenient time when you need the services of a tow truck company and the last thing you’ll want is to hire a company only to discover they aren’t professional. So, when you’re stuck on the side of the road with some sort of mechanical failure, a flat tire, dead battery, etc. it would serve you well to spot the signs of an unprofessional towing service.
Signs of an Unprofessional Towing Service
1. Slow response time. When you run into car problems you’ll need to get help as quickly as possible. Towing companies don’t have an official response time but the sooner they get there, the better. A window of about 30 minutes is normal but will depend on where you happen to be. If you find yourself waiting longer than 30 minutes, it’s a sign of unprofessional service and should be considered unacceptable.
2. Technician has an unkempt appearance. When dealing with a towing technician you can’t expect a suit and tie to show up, but the appearance of staff should be on point. The appearance of a towing technician should at least be presentable. If the towing technician shows up in stained and ripped clothing, it may not be the best company out there. A tidy appearance shows respect to customers.
3. Towing vehicle and equipment is in poor shape. Added to the appearance of the technician is the condition of the tow truck and the equipment that goes along with it. The truck should be in good shape and should look like it is well maintained. The equipment should be free of rust, grime and other debris as this is a sign of low quality gear and is not very professional.
4. Towing technicians are inexperienced. You want anyone dealing with your vehicle to appear confident. Technicians that appear anxious, nervous and avoids questions almost always means they are not experienced, knowledgeable and unprofessional.
Why Hire Professional Towing Services?
You and your vehicles safety are at risk if you hire an unprofessional service. Using unprofessional towing services can damage your vehicle and create other problems down the road, so it’s important to choose a towing service wisely. Professionals also ensure the ultimate are of your vehicle- there are many unprofessional towing companies and those that have been around for many years that know how to take are of your vehicle the right way -this gets your car where it needs to be safely. Hiring professionals also eliminates any risk of negligence or improper care of your car to ensure you receive the full service of what you are paying for.
Towing & Roadside Assistance in Addison, Balch Springs, Carrollton, Cedar Hill, Cockrell Hill, Combine, Coppell, DeSoto, Farmers Branch, Ferris, Garland, Glenn Heights, Grapevine, Highland Park, Hutchins, Lancaster, Lewisville, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie, Duncanville, Grand Prairie, Arlington, Irving, Mesquite & Greater Dallas, Texas
The best way to ensure you’re in good hands is to contact Citywide Towing Service for all your towing and roadside assistance needs. We have trained and experienced technicians for reliable service. Contact Citywide Towing Service for immediate roadside assistance is any situation.