The towing business must be able to respond to multiple scenarios. And rural areas offer different challenges versus urban environments.
Towing Incident Management
Urban response times are dictated by traffic flows. Rush hour when most accidents or calls for roadside assistance also work against fast response times. While rural tows must contend with extended distances.
Independent Tow Truck Companies
If you need roadside assistance or tow due to breakdown or accident you have the right to call any tow company, you like. Independent tow companies can respond and tow to anywhere you wish. Most contracted to law enforcement companies tow to impound yards. We at Citywide Towing Service are independent and do not impound vehicles.
Short & Long Distance Towing Rates
Distance will affect the tow charges. Longer rural tows tend to be more expensive the urban tows. All this comes down to preparedness on the part of the car owner. In rural areas, an emergency kit is a must. In southern environments hydration is key to healthy survival. Make sure you have water in your vehicle, this is particularly important in rural or highway travel. But with extended response times during rush hour traffic applies to urban driving as well.
Emergency Towing Services
Towing is a 24/7 endeavor for tow companies. Repair shop tow may only operate on a daytime basis, but tow companies are available night or day. Towing is a service-oriented endeavor. Rescue of distressed drivers is a fundamental goal for the tow business. Breakdowns, flats and other roadside assistance are one side of the coin. The other is vehicle recovery stuck vehicles or the towing in accident related events. The tow driver must be a versatile and independent operator having to respond to winch out of a stuck vehicle and then offer roadside assistance or tire change the next call. Then maneuver through an accident scene and load and move damaged vehicles. All this time dealing with the emotional responses of the vehicle occupants.
Tow Truck Operator License
Training, experience and driving skills mark the well-rounded tow truck operator. Not only that the US Dept. of Transportation requires a specialized license for anyone operating a truck and cargo that weighs more than 26.001 pounds. In some states a commercial driver license maybe required.
Types of Tow Trucks
There are three primary types of tow trucks:
• Conventional – hook and chain. Not as popular as they can cause damage to the towed vehicle. No problem for a conventional two-wheel drive vehicle having been in an accident.
• Wheel lift or float – what we see today that resembles a boom but has the ability to lift the towed vehicle by the wheels and are hydraulically operated maintaining control of the towed vehicle without the chains.
• Flatbed trucks – the primary means used to tow in this day. Originally conceived to tow expensive vehicles and motorcycles, or heavily damaged vehicles with no rotating tires.
Towing & Roadside Assistance in Addison, Balch Springs, Carrollton, Cedar Hill, Cockrell Hill, Combine, Coppell, DeSoto, Farmers Branch, Ferris, Garland, Glenn Heights, Grapevine, Highland Park, Hutchins, Lancaster, Lewisville, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie, Duncanville, Grand Prairie, Arlington, Irving, Mesquite & Greater Dallas, Texas
The tow industry is constantly testing and adopting newer technologies. They carry emergency marking devices and the tools necessary to perform roadside services. The tow truck driver is a professional with the training, physical fitness and equipment to perform the services required. Contact Citywide Towing Service for all your towing and roadside assistance needs!