A car accident can leave anyone feeling shaken, overwhelmed, and unsure of what to do next. In the middle of the stress and confusion, knowing exactly who to call can make a difficult situation far more manageable. The right phone calls help ensure safety, protect legal rights, and set the stage for a smoother recovery process. In this blog post, the experts from Citywide Towing Service share a clear guide to who you should contact immediately following a car accident.
Emergency Services
Your first call should be to emergency services. Whether the accident seems major or minor, contacting 911 ensures that police and medical professionals arrive at the scene. Police will create an official report documenting the details, which becomes essential when dealing with insurance claims or potential legal questions. If anyone appears injured, even slightly, having paramedics examine them is critical to rule out any hidden injuries.
Law Enforcement
Even if the accident does not seem to require an ambulance, you should still call the local police department. A formal police report often becomes one of the most important documents after a collision. Officers collect statements, take photos, and record the circumstances of the crash, helping determine fault and ensuring the facts are accurately represented. Many insurance companies require an official report before processing a claim.
Your Insurance Company
Once the scene is secure and law enforcement has been notified, the next call should be to your insurance provider. Most companies have dedicated hotlines for reporting accidents. The sooner you inform them, the smoother the claims process tends to be. Your representative will tell you what information they need and guide you through next steps, including how to handle repairs or arrange a rental car. Prompt reporting protects your coverage and prevents delays.
A Tow Company
If your vehicle is not drivable, calling a reliable tow company is essential. Many drivers choose to contact a trusted local towing service rather than relying solely on roadside assistance through insurance. A reputable company can safely remove your vehicle from the scene and transport it to your home, a repair shop, or another secure location. Having a tow company’s number saved in your phone can make the situation far less stressful, especially when dealing with a damaged vehicle on a busy road.
A Medical Professional
Even if you feel fine, reaching out to a medical professional shortly after the accident is important. Adrenaline often masks pain, and injuries such as whiplash may not appear right away. Having an immediate medical evaluation creates documentation that can be crucial if symptoms develop later. Your health should always come first, so getting checked gives you both clarity and protection.
An Experienced Attorney
Depending on the details of the accident, it may be helpful to consult with an attorney. If injuries are involved, fault is unclear, or you feel pressured by insurance adjusters, legal advice can protect your rights. An attorney can explain your options, communicate with insurance companies, and ensure you receive fair treatment throughout the process.
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A car accident can disrupt your day and leave you uncertain, but knowing who to call helps restore control. Reaching out to emergency services, police, your insurance company, a dependable tow service such as Citywide Towing Service, medical professionals, and—when necessary—an attorney creates a strong foundation for a safer, smoother recovery. To prepare for the worst, have Citywide Towing Service’s phone number ready to dial in case you find yourself in this situation.
