Towing FAQ in Wilmer, TX; What Weight Limits do Tow Trucks Have, Does Insurance Cover Cost & More

There are a lot of questions customers have concerning towing services. Especially when towing is needed, there a few questions that are frequently asked. Citywide Towing Service would like to provide answers and solutions for our customers and ensure a stress free tow. Following are some of the frequently asked questions about towing services.

What Weight Limits do Tow Trucks Have?

A towing service often has a number of different towing trucks with various weight capacities. Wheel lift and flatbed tow trucks are capable of towing most conventional vehicles. For larger pickup trucks such as a Ford F-650, they will require a medium duty tow truck with a weight capacity of 26,000 lbs. When you call for a towing service, the operator will often ask you the vehicle’s make and model. This way they send the right tow truck for your vehicle.

Are there Any Distance or Mile Limitations with Professional Towing?

Each towing service will vary on the distances they will tow a vehicle. However, Citywide Towing Service provides local and long distance towing services. Depending on the size and weight of the vehicle, we primarily use a flatbed tow truck for long distance towing services which helps to increase safety for the vehicle. When seeking a towing service the operator will ask for the towing destination to ensure they are able to provide a proper towing service.

What are Towing Company Business Hours?

You will never know when you might break down. It can be in the middle of the night or early in the morning. With this in mind, most towing services, including Citywide Towing, provide 24 hour 7 day a week services. However, smaller towing companies may not provide 24/7 services. Times of operation can usually be found on websites.

Does Insurance Cover Towing Cost

Automobile insurance is rather personal and is often determined by the car owner as to what their insurance will cover. Often at the time the car owner is applying for insurance, they will have the option to pick and choose what additional services will be covered such as car rental or towing service. To know if your insurance will cover the towing cost, you will need to review your insurance policy and see if towing is covered. Many people will forgo towing services to help decrease their insurance payments. If you need an immediate towing service, make sure to keep the receipt and contact your insurance company. If towing service is covered they will often reimburse the cost of the towing service.

If My Car is in an Accident Where Will it be Towed?

If the vehicle is no longer operable and needs to be towed, the car owner can choose where to their vehicle repaired. They can have it towed to their home or to their mechanic. If the vehicle is completely totaled, you can also have the option to have the vehicle towed to the nearest scrap yard. At times car owners may forget a personal item inside the vehicle and wish to retrieve it. If that is the case, towing services usually keeps records of where they tow each vehicle and can point you in the right direction. If you’re involved in an accident, the police might also have it towed to the salvage yard. However, they will put the vehicle on hold and the owner can be billed a storage fee.

Towing & Roadside Assistance in Addison, Balch Springs, Carrollton, Cedar Hill, Cockrell Hill, Combine, Coppell, DeSoto, Farmers Branch, Ferris, Garland, Glenn Heights, Grapevine, Highland Park, Hutchins, Lancaster, Lewisville, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie, Duncanville, Grand Prairie, Arlington, Irving, Mesquite & Greater Dallas, Texas

If you have more questions, have any concerns or want reliable towing services, contact Citywide Towing Service today.

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