When your vehicle breaks down, you might wonder whether you need roadside assistance or towing services. While both services help stranded drivers, they serve different purposes. Understanding the difference can save you time, money, and frustration when you’re dealing with a vehicle emergency. At Citywide Towing Service, we provide both roadside assistance and towing services, ensuring you get the right help when you need it. Let’s break down the differences between the two so you know exactly what to request in an emergency.
What is Roadside Assistance?
Roadside assistance is designed to help with minor vehicle issues that can be fixed on the spot, allowing you to continue driving without needing a tow. This service is especially useful for drivers who experience non-mechanical failures that leave them stranded. Common roadside assistance services include:
• Jump-starts: If your battery is dead, roadside assistance can jump-start your vehicle so you can get back on the road.
• Flat tire changes: If you have a spare tire, a roadside technician can replace your flat tire quickly and safely.
• Lockout assistance: Locked your keys in the car? Roadside assistance can help you get back in.• Fuel delivery: If you run out of gas, roadside assistance can deliver enough fuel to get you to the nearest station.
• Minor mechanical repairs: Some minor issues, like a loose battery connection or a blown fuse, can be fixed on-site.
When to Call for Roadside Assistance
• Your car won’t start due to a dead battery.
• You have a flat tire but don’t have the tools or knowledge to change it.
• You’re locked out of your vehicle.
• You have run out of fuel.
If your vehicle cannot be fixed on the spot, you may need towing services instead.
What is a Towing Service?
Towing services are needed when your vehicle cannot be safely driven and must be transported to a repair shop, home, or another location. This service is essential when a car has serious mechanical issues or has been involved in an accident. Types of towing services include:
• Flatbed Towing: Your vehicle is loaded onto a flatbed truck, keeping it off the road to prevent further damage.
• Wheel-Lift Towing: A tow truck lifts the front or rear wheels off the ground and tows your vehicle.
• Motorcycle Towing: Specialized towing for motorcycles to ensure safe transport.
• Long-Distance Towing: If you need your vehicle transported a long distance, this service ensures safe delivery.
• Accident Recovery: If your car has been in a collision, a tow truck can safely remove it from the scene.
When to Call for Towing Services
• Your car won’t start and roadside assistance cannot fix the issue.
• Your car has severe mechanical failure, such as engine or transmission problems.
• You’ve been in an accident and your car is undrivable.
• Your car is stuck in mud, snow, or a ditch and needs to be pulled out.
• Your car has overheated and cannot be driven safely.
Towing Service, Roadside Assistance & More in Addison, Balch Springs, Carrollton, Cedar Hill, Cockrell Hill, Combine, Coppell, DeSoto, Farmers Branch, Ferris, Garland, Glenn Heights, Grapevine, Highland Park, Hutchins, Lancaster, Lewisville, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie, Duncanville, Grand Prairie, Arlington, Irving, Mesquite & Greater Dallas, Texas
No matter what vehicle trouble you’re facing, Citywide Towing Service is here to help! We offer 24/7 roadside assistance and towing services to get you back on the road safely and quickly. Call us today!
